Products

About our offerings

  • TVs
  • Speakers
  • Headphones
  • Audio Components
  • Projection Systems
  • Lighting Control
  • Home Automation & Remote Controls
  • Networking

Televisions

Samsung
Leading manufacturer and top selling TV's on the market. Whether your looking for the latest in Plasma, LED, or the newest OLED you will be amazed by their stunning picture.

Sunbrite
Looking for a TV in the backyard? Sunbrite is the solution. NO need to worry about the TV being out in the rain or weather, these TVs can handle it.

Speakers

PSB Speakers
After 40 years in the business PSB has learned how to make even the small speakers impress you. With speakers ranging from small bookshelf speakers, through in-wall/ceiling, towers and outdoor speakers PSB offers options across the board from entry level to high end.

Sonos
Wireless speakers and amplifiers all driven via smart phone, tablet, or computer. Want to add some speakers to another room, but running wires is not an option? Sonos has a great option thta can make that simple. With their systems you can go from one room of audio to an entire house with ease, with apps thar are simple to use.

Episode
From basic sound bars to in-wall subs, or bookshelf speakers, Episode has speakers that will fit your needs and impress you with their sound.

JBL
Great speakers for commercial applications

Headphones

PSB Headphones
These award winning over-the-ear headphones will impress every audiophile out there. With numerous outstanding reviews the PSB M4U 2's are the best noice-cancelling cans around.

Audio Components

NAD Electronics
A Canadian company that takes advantage of the Natioal Research Council fo Canada, where private companies can work with the governments huge facilities and staff to reduce costs to the private company in an effort to strengthen Canada's economy. This leads to higher quality products to consumers at a better price. NAD provides products that are simple by eliminating the frill features that look good on a sales brochure, but in reality are never used. Instead making the core stronger, more user friendly, and higher quality. WIth upgradable A/V receivers, high end Blu-Ray players and other audio components

Projection Systems

JVC

Stewart

DaLite

Panamorph

Lighting Control

What's Lighting Control? In it's simplest form, it's a light switch, but it could be so much more.
Lutron RadioRa2

Control4
Lighting and shade controls

Home Automation & Remote Controls

RTI

Control4

Networking

Pakedge

Enterprise grade routers, network switches, and wireless access points for ultra long range. Providing much more reliable, robust, long lasting, and faster networking gear.

Service Plans

Protecting your investment

Copper Bronze Silver

    Costs $300 per annum

    When your toast falls butter-side down, we're here to help

    Off-site only. Copper never includes on-site visits

    Provides the following services:

  • Guaranteed phone or email response within one business day
  • Proactive system monitoring through installed services on supported devices, including but not limited to: OvrC, BakPak, BlueBolt, etc.
  • VPN login for remote troubleshooting either proactively or for reported issues, if equipment that supports this was installed
  • Configuration backups, updates, and requested modifications to supported equipment
  • Firmware updates except for in sensitive situations where devices are known to lock up when updated through a VPN
  • Remote assistance for networking issues and phone access to a knowledgeable IT technician
  • 6 hours of remote support time

    Costs $750 per annum

    Part of a complete breakfast

    Includes everything in Copper as well as the following:

  • Guaranteed on-site response within one business week
  • 4 Service Tokens
  • 2-hour minimum service call
  • Battery testing & replacement for WOSV installed equipment
  • Performance checkups including:
    • On-site speed testing
    • AV equipment testing
    • Minor programming updates
    • Equipment dusting
    • Retrimming, if necessary

    Costs $1,200 per annum

    All-American Meal - our most popular offering

    Includes everything in Bronze as well as the following:

  • Guaranteed on-site response within 4 (four) business days
  • 8 Service Tokens
  • 2-hour minimum service call
  • Product upgrade discount: 5%
  • Labor discount: 5%
  • Free administration and ground shipping for RMA products
  • 8 hours of remote support time
Gold Platinum Diamond

    Costs $2,000 per annum

    Braised, roasted, and toasted to perfection

    Includes everything in Silver as well as the following:

  • Guaranteed on-site response within 4 (four) business days
  • 12 Service Tokens
  • 2-hour minimum service call
  • Product upgrade discount: 10%
  • Labor discount: 10%
  • Loaner products will be provided if in stock and installed by WOSV
  • 10 hours of remote support time

    Costs $5,000 per annum

    The best thing since sliced bread

    Includes everything in Gold as well as the following:

  • Guaranteed on-site response within 24 business hours
  • 20 Service Tokens
  • 1-hour minimum service call instead of 2-hour
  • Product upgrade discount: 10%
  • Labor discount: 15%
  • Free expedited shipping on RMA products
  • 15 hours of remote support time

    Costs $20,000 per annum

    The creme of the crop. It doesn't get any better than this

    Includes everything in Platinum as well as the following:

  • Guaranteed on-site response within 6 hours, between the hours of 6 am - 10 pm, every day except Sundays, federal holidays, and Christmas Eve
  • 36 Service Tokens
  • 1-hour minimum service call instead of 2-hour
  • Free concierge service for setting up parties (requires advance notice)
  • Product upgrade discount: 20%
  • Labor discount: 20%
  • 25 hours of remote support time

For more information, see §3.4 of our Terms of Service

Service Plan Comparison

FeaturesCopperBronzeSilverGoldPlatinumDiamond
Price$300$750$1,200$2,000$5,000$20,000
On-site response1 business week4 business days4 business days24 business hours6 hours, between the hours of 6 am - 10 pm, every day except Sundays, federal holidays, and Christmas Eve
Service Tokens48122036
Minimum service call2 hours2 hours2 hours2 hours1 hour1 hour
Labor Discount5%10%15%20%
Product upgrade discount5%10%10%20%
Remote support time6 hours6 hours8 hours10 hours15 hours25 hours
Free admin and shipping for RMA✓ Ground✓ Ground✓ Ground✓ Expedited
Loaner devices
Concierge service

Service Plan Surcharges

The only surcharges that need to be considered for our Service Plans are the following equation for locations further than 30 driven miles of the WOSV Headquarters in Alamo and the bridge surcharge. These only apply to the Bronze tier and above.

1.5mc = s, where m is the number of miles over 30; c is the number of Service Tokens that come with the plan; and s is the resulting surcharge.

Example

Imagine that you live in Monterey. You decide that you want the Silver plan (it is our most popular, after all). The plan comes with 8 Service Tokens and you are 111 miles from WOSV headquarters.
The math goes like this:

  • 111 - 30 = 81 (miles from HQ)
  • 1.5 * 81 * 8 (Service Tokens) = $972
  • $972 + $1,200 (base price) = $2,172

Additionally, there is a $32 per token surcharge for any location across a bridge.